let's get started
If it has been a while since you last logged into online banking, or if you have never registered for online banking, try registering as a new user. You'll need your member number and full social security number.
1. enter your member number followed by “#”
Using the local or toll-free number above, call our VAL line. When prompted, enter your member number followed by "#".
2. Enter your VAL access code (4 digits)
Your VAL Access Code is the last 4 digits of the primary member’s social security number. Do not share your access code - it allows complete access to your account. To prevent fraud, the Voice Access Line will disconnect after an invalid code is entered three consecutive times.
After you log in for the first time, change your access code by entering “66#” or give us a call.
3. Bypass spoken instructions at any time by entering a service code
If you already know the service code for your desired transaction, enter the service code to bypass the spoken instructions and get down to business.
4. Press “#” at any time to cancel the last entry
Don't worry about pressing the wrong button - press "#" at any time to cancel the last entry. Be sure to enter dollar amountswithout using adecimal point.
Be sure to enter dollar amounts without using a decimal point
For example: $100.00 should be entered as “$10000”.
check withdrawals mailed the following business day
All check withdrawals will be mailed the following business day to the address on file.