If you set up your payment from another financial institution (Ex. Chase Checking to SunWest Auto Loan) or you set it up manually through your MySunWest online account, you’ll need to temporarily cancel that external automatic payment. Surepay loan payments are processed internally by SunWest, and we will adjust this on our end once the skip request is received. If you are uncertain how your automatic payment is set up, please call us at 602.866.1100 prior to submitting your skip request.