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electronic funds transfer member service agreementprivacy policyfunds availability policy

e-sign act consumer disclosure

Consumer Disclosure Regarding Conducting Business Electronically, Receiving Electronic Notices and Disclosures, and Signing Documents electronically
Please read the following information. This disclosure provides information required by the Electronic Signatures in Global and National Commerce Act (E-SIGN Act). By proceeding forward and signing this document you are agreeing that you have reviewed the following consumer disclosure information and that you affirmatively consent to transact business using electronic communications, to receive notices and disclosures electronically, and to utilize electronic signatures in lieu of using paper documents. This electronic signature service is provided on behalf of clients, SunWest Federal Credit Union, whom are sending electronic documents, notices, disclosures or requesting electronic signatures to you.

You are not required to receive notices and disclosures or sign documents electronically. If you prefer not to do so, you may request to receive paper copies and withdraw your consent at any time as described below.

Paper Copies
You are not required to receive notices or disclosures or sign documents electronically and may request paper copies of documents or disclosures if you prefer to do so. You also have the ability to download and print any open or signed documents sent to you through the electronic signature service using the PDF and Print icons. Adobe may also email you a PDF copy of all agreements you sign using the electronic signature service. If you wish to receive paper copies in lieu of electronic documents you may request paper copies from SunWest Federal Credit Union by following the procedures outlined below. SunWest Federal Credit Union may apply a fee for providing paper copies.

Withdrawal of Consent

You may withdraw your consent to receive electronic documents, notices or disclosures at any time. In order to withdraw consent you must notify SunWest Federal Credit Union that you wish to withdraw consent and to provide your future documents, notices, and disclosures in paper format. After withdrawing consent, if at any point in the future you proceed forward and utilize the electronic signature system you are once again consenting to receive notices, disclosures, or documents electronically. You may withdraw consent to receive electronic notices and disclosures and optionally electronic signatures by following the procedures described below.

Hardware and Software Requirements
In order to access and retain electronic documents and information, you must have access to a computer or internet enabled device with an updated standards-compliant internet browser that supports 128-bit encryption such as the latest versions of Microsoft Edge, Safari, Chrome, or Firefox; Adobe Acrobat Reader (available at http://www.adobe.com), and sufficient computer memory to view and store electronic documents and information. You must also have access to a printer should you wish to print electronic documents and information for your records.

You acknowledge that we do not make any warranties on equipment, recommended software, or hardware, and that we shall notify you of hardware and software requirement changes only if such changes create a material risk that you will not be able to access the documents which are subject to the consent. Should such changes occur, you have the right to withdraw consent without the imposition of any fees from SunWest Federal Credit Union.

You agree that your electronic consent and signature to this document reasonably demonstrates to us that you can electronically access and sign the type of information which is the subject of the consent. For more information on system requirements please visit the following webpage: https://helpx.adobe.com/sign/system-requirements.html

Scope of Consent
You agree to receive electronic notices, disclosures, and electronic signature documents with all related and identified documents and disclosures provided over the course of your relationship with SunWest Federal CreditUnion. You acknowledge that your consent does not apply to any particular transaction, but to broad categories of electronic documents such as those described in this disclosure, including communications and notices, disclosures, and electronic signature documents which may be made available during the course of your relationship with SunWest Federal Credit Union. You may at any point withdraw your consent by following the procedures described below.

Requesting paper copies, withdrawing consent, and updating contact information
You have the ability to download and print any documents we send to you through the electronic signature system. To request paper copies of documents, withdraw consent to conduct business electronically and receive documents, notices, or disclosures electronically or sign documents electronically please contact SunWest FederalCredit Union by telephone, postal mail, or by sending an email to SunWest Federal Credit Union with the following subjects:

• “Requesting Paper Copies”
Please provide your name, email, telephone number, postal address and document title.
• “Withdraw Consent”
Please provide your name, email, date, telephone number, postal address.
• “Update Contact Information”
Please provide your name, email, telephone number and postal address.

sunwest home equity loan disclosure of important terms, conditions + information

This disclosure document contains important information about the terms of our home equity credit line, which we call a "Home Equity Loan." Please read this disclosure document carefully and keep a copy for your records.

AVAILABILITY OF TERMS
For all Home Equity Loans, the minimum credit limit is $5,000. All of the terms described herein are subject to change prior to the opening of your credit line account If these terms change (other than changes in the annual percentage rate), and you decide, as a result, not to enter into an agreement with us, you are entitled to a refund of any feels that you have paid in connection with your application.

SECURITY INTEREST AND RISK TO YOUR HOME
We will take a deed of trust in your home to secure your obligations under your Home Equity Loan Agreement. You could lose your home if you fail to meet these obligations.

POSSIBLE ACTIONS
Under certain circumstances, we can: (1) terminate your line of credit, require you pay us the entire outstanding balance in one payment, and charge you certain fees; (2) refuse to make additional extensions of credit; (3) reduce your credit limit; and (4) implement certain changes in the Agreement in accordance with the terms that are set forth in the Home Equity Loan Agreement.

If you ask, we will give you more specific information concerning when we may take these actions.

MINIMUM PAYMENT REQUIREMENTS
You can obtain advances of credit for a period of 5 years (the "draw period") unless your credit privileges are terminated or suspended earlier. During the draw period, payments will be due monthly. Your minimum monthly payment will be one and one-half percent (1.5%) of the outstanding balance on your credit line, plus any amount over your approved credit limit and any portion of the minimum payment shown on any prior statement which remains unpaid. If your annual percentage rate during the draw period reaches the maximum rate stated below, the minimum payment amount will not reduce your loan balance.

After the draw period ends (without being renewed) you will no longer be able to obtain credit advances and must pay the outstanding loan balance over 10 years (the "repayment period"). During the repayment period, payments will be due monthly. At the beginning of the repayment period, your initial minimum monthly payment will be equal to the amount that will fully amortize and payoff your entire outstanding balance over 10 years and will be based on the annual percentage rate in effect on the first day of the repayment period. Your minimum monthly payment will change whenever the annual percentage rate changes. Your ew minimum monthly payment will equal the amount that will fully amortize and payoff the then outstanding balance over the remaining portion of the repayment period, based on the new annual percentage rate. However, in no event will your minimum monthly payment be lower than $20.00 (or your entire balance if it is less than $20.00).

MINIMUM PAYMENT EXAMPLE
If you made only minimum monthly payments and took no other credit advances, it would take 15 years to pay off a credit advance of $10,000.00 at an ANNUAL PERCENTAGE RATE of 4.50%. During that period you would make 50 monthly payments varying between $150.00 and $76.95 during the draw period, followed by 120 monthly payments of approximately $52.57 during the repayment period.

FEES AND CHARGES
You will be required to pay certain fees to third parties to open a line of credit, including, but not limited to, fees for preliminary title reports, title insurance policies, flood determination, recording fees, and appraisal fees. If you ask, we will give you an itemization of these fees. We may waive these fees under certain circumstances. However, if we do so and you then cancel your account within two years after opening in the account, you will be required to reimburse us for all or a portion of these fees.

You also must carry insurance on the property that secures your Home Equity Loan.

BALANCE REQUIREMENTS
You are not required to maintain a minimum outstanding balance.

TAX DEDUCTIBILITY
You should consult a tax advisor regarding the deductibility of interest and charges for your Home Equity Loan.

VARIABLE-RATE INFORMATION
Your Home Equity Loan has a variable rate feature. The annual percentage rate (corresponding to the periodic rate) and the minimum payment can change as a result.

The annual percentage rate includes only interest and not other costs.

The annual percentage rate is based on the value of an index. The index is the "Prime Rate" published in the Money Rates table of the Wall Street Journal. To determine the annual percentage rate that will apply to your line, we do not add a margin to the value of the index.

Ask us for the current index value and annual percentage rate. After you open a credit line, rate information will be provided on periodic statements that we will send you.

RATE CHANGES
The annual percentage rate can change every six months. The maximum ANNUAL PERCENTAGE RATE that can apply is 18.00%. The minimum ANNUAL PERCENTAGE RATE that can apply is 4.50%. In addition, the ANNUAL PERCENTAGE RATE cannot increase or decrease more than one percentage point in any six-month period.

MAXIMUM RATE AND PAYMENT EXAMPLES
If you had an outstanding balance of $10,000.00 at the beginning of the draw period, the minimum monthly payment at the maximum ANNUAL PERCENTAGE RATE of 18.00% would be $150.00. Because the annual percentage rate cannot increase more than one percentage point in any six-month period, if your initial rate was 6.00% at the beginning of the draw period, this maximum annual percentage rate could be reached 6 years after the beginning of the draw period.

HISTORICAL EXAMPLE
The following table shows how the annual percentage rate and the minimum monthly payment for a single $10,000 credit advance would have changed based on changes in the index over the past 15 years. The index values are from the first business day of January each year. While only one payment amount per year is shown, payments would have varied during each year. The table assumes no additional credit advances were taken and that only the minimum payments were made each month. It does not necessarily indicate how the index or your payments will change in the future.

year

index (%)

margin (%)*

annual percentage rate

minimum monthly payment ($)

Draw Period

2003

4.25%

0

5.50**

$150.00

2004

4.00%

0

4.50

$132.29

2005

5.25%

0

5.25****

$116.67

2006

7.25%

0

7.25

$102.89

2007

8.25%

0

8.25

$90.74

Repayment Period***

2008

7.25%

0

7.25

$62.65

2009

3.25%

0

5.25

$57.71

2010

3.25%

0

4.50****

$56.10

2011

3.25%

0

4.50****

$56.10

2012

3.25%

0

4.50****

$56.10

2013

3.25%

0

4.50****

$56.10

2014

3.25%

0

4.50****

$56.10

2015

3.50%

0

4.50****

$56.10

2016

3.75%

0

4.50****

$56.10

2017

4.50%

0

4.50****

$56.10

*This is a margin we recently used.
**This rate reflects the two(2) percentage point per year (one(1) point per six(6) months) limit on rate changes.
***This assumes that the draw period was not renewed after five(5) years.
****This rate reflects the 4.50% minimum annual percentage rate.

DISCLOSURE OF RIGHT TO RECEIVE A COPY OF APPRAISALS
We may order an appraisal to determine the property's value and charge you for this appraisal. We will promptly provide you a copy of any appraisal, even if your loan does not close. You can pay for an additional appraisal for your own use at your own cost.

HOME OWNERSHIP COUNSELING INFORMATION
In addition to the provided list of agencies you may also visit http://www.consumerfinance.gov/find-ahousing-counselor or call 1-855-411-2372 for Home Ownership Counseling agencies near you.

sunwest secure credit card cardholder agreement + disclosure statement

This Agreement and Disclosure Statement applies to your SunWest Federal Credit Union Secured MasterCard card(s), and is applicable only upon acceptance and approval of your credit application. In this Agreement the words "you" and "your" mean the person or persons who have been issued the enclosed MasterCard or Cards (the "Card") and the words "we", "us" and "our" mean SunWest Federal Credit Union.You understand that by using any MasterCard issued to you, or by authorizing anyone else to use it, you are agreeing to all of the terms of this Agreement and you will be responsible for repayment of all credit extended by us to you or any authorized user.You promise to pay for all credit extended on MasterCard, as well as for any interest charges earned by us and any other sums which might become due under this Agreement.
IMPORTANT NOTICE REGARDING SECURITY INTEREST:
You hereby pledge and grant us a security interest in all funds now or hereafter in any and all checking, savings and/or share accounts you have with us at any time this Agreement is in effect or any amounts are owing hereunder to secure payment of all credit extended to you under this Agreement.

1. Types of Credit Available. There are two types of credit available with MasterCard. You can use MasterCard to charge purchases of goods and services at many types of businesses throughout the world and you can also use it to obtain cash advances from participating financial institutions and automated teller machines worldwide.

2. Lost Card Notification. If you believe the Card has been lost or stolen you will immediately call us at 1-800-528-2273

3. Credit Line.If we approve your application, we will establish a line of credit for you and notify you of your credit limit when we issue the Card. You agree not to let the account balance exceed this approved credit limit. Each payment you make on the account will restore your credit line by the amount of the payment which is applied to principal. You may request an increase in your credit limit only by written application to us, which must be approved by our credit committee or loan officer before it becomes effective. By giving you written notice we may reduce your credit limit from time to time, or with good cause, revoke your Card privileges and terminate this Agreement. Good cause includes your failure to comply with this Agreement, or our adverse reevaluation of your credit-worthiness. You may also terminate this Agreement at any time, but termination by either of us does not affect your obligation to pay the account balance. The Cards remain our property and you must recover and surrender to us all Cards upon our request and upon termination of this Agreement.

4. Credit Information.You authorize us to investigate your credit standing when opening, renewing or reviewing your account, and you authorize us to disclose information regarding your account to credit bureaus and other creditors who inquire of us about your credit standing.

5. Monthly Payment. We will provide you a statement every month showing your prior account balance, the current transactions on your account, the remaining credit available under your credit line, the total New Balance, the interest charge due to date, and the minimum payment which must be made by the payment due date, which also will be shown on your statement. Your minimum payment will be either (a) three percent of your total New Balance or $20.00, whichever is greater, plus any amount over your approved credit limit and any portion of the minimum payment shown on any prior statement which remains unpaid, or (b) your total New Balance if it is less than $20.00. In addition, at any time your account balance exceeds your credit limit, you must immediately pay the excess upon our demand. Your payment due date will be 25 days after your statement closing date, which is the last day of the month. You promise to pay the minimum payment amount on or before the payment due date shown on your statement each month. You may, of course, pay more frequently, pay more than the minimum payment, or pay the total New Balance in full, and you will reduce the interest charges you pay by doing so.

6. INTEREST CHARGESYou can avoid an interest charge on the purchase portion of your account by paying the entire New Balance shown on your monthly statement by the applicable payment due date each month. If you do not, interest charges will accrue on your purchase balance, as well as on all new purchases from the date they are posted
to your account. Interest charges always accrue on cash advances from the date they are posted to your account. There is no interest-free grace period on cash advances. INTEREST CHARGESon the secured MasterCard account will be calculated at a daily periodic rate of 0.02164% (0.02158% during a leap year), which corresponds to an Annual Percentage Rate of 7.9%, on the actual daily balances in your account. Subject to any applicable grace period for purchases, your actual daily balance is calculated each
day during a billing cycle by adding to the prior day's balance any new purchases and cash advances posted to your account that day, and subtracting any payments or credits posted to your account that day. Then, each day during the billing cycle, the actual daily balance in your account is multiplied by the daily periodic rate stated above to determine the dollar amount of your interest charge for that day. At the end of each billing cycle, your daily interest charges are added together to determine your total interest charge for
that billing cycle. In addition to the periodic interest charges described above, you also agree to pay a $2.00 cash advance fee for each cash advance obtained with the Card.

7. REINSTATING THE 25-DAY GRACE PERIOD.If you desire to reinstate the 25-day grace period on purchases, you must pay the New Balance shown on your monthly statement by the applicable payment due date. If you do so, you will not be assessed an interest charge on new purchases posted to your account so long as you continue to pay your New Balance on or before the applicable payment due date each month.

8. Default.You will be in default if you fail to make any minimum payment within 25 days after your monthly statement closing date. You will also be in default if your ability to repay us is materially reduced by an increase in your obligations, bankruptcy or insolvency proceedings involving you, or by your death or your failure to abide by this Agreement, or if you cease to be a member of SunWest Federal Credit Union. We have the right to demand immediate payment of your full account balance if you default. We will also have the right to foreclose our pledge (security interest) in any and all checking, savings and/or share accounts you have with us, up to the total amount of your debt to us under this Agreement. You agree to pay our reasonable collection expenses, including court costs and reasonable attorneys' fees.

9. Using the Card.To make a purchase or cash advance, there are two alternative procedures to be followed. One is for you to present the Card to a participating MasterCard plan merchant, to us or to another financial institution, and sign the sales or cash advance draft which will contain your truncated card number. The other is to complete the transaction by using your Personal Identification Number (PIN) in conjunction with the Card in an ATM or other type of electronic terminal that provides access to the MasterCard system. The monthly statement will identify the merchant, electronic terminal or financial institution at which transactions were made, but sales, cash advance, credit or other slips cannot be returned with the statement. You will retain the copy of such slips furnished at the time of the transaction in order to verify the monthly statement. We may make a reasonable charge for photocopies of slips you may request.

10. Returns and Adjustments.Merchants and others who honor the Card may give credit for returns or adjustments, and they will do so by sending us a credit which we will post to your account. If your credits and payments exceed what you owe us, we will hold and apply this credit balance against future purchases and cash advances, or, if it is $1.00 or more, refund it on your written request or automatically after six months.

11.Foreign Transactions.If you effect a transaction at a merchant that settles in a currency other than U.S. dollars, MasterCard International Incorporated will convert the charge into a U.S. dollar amount. MasterCard International will use its currency conversion procedure, which is disclosed to institutions that issue MasterCard cards. Currently the currency conversion rate used to determine the transaction amount in U.S. dollars is generally either a government mandated rate or the wholesale rate in effect the day before the transaction processing date, increased by 1.1%. The currency conversion rate used on the processing date may differ from the rate that would have been used on the purchase date or cardholder statement posting date.

12. Effect of Agreement.This Agreement is the contract which applies to all transactions on your account even if the sales, cash advance, credit or other slips you sign contain different terms. We may cancel or amend this Agreement from time to time by notifying you in writing. Your use of the Card thereafter will indicate your agreement to any amendments. To the extent the law permits, and we indicate in our notice, amendments will apply to your existing account balances as well as to future transactions.

13. Internet Gambling Transactions Prohibited.You may not use your card to initiate any type of unlawful electronic gambling transactions through the Internet.

Interest Rates and Interest Charges

SunWest MasterCard

Annual Percentage Rate (APR) forPurchases, Balance Transfers, and Cash
Advances

7.90%

How to Avoid Paying Interest on
Purchases

Your due date is at least 25 days after the close of each billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month.

Minimum Interest Charge

None

For Credit Card Tips from the Consumer
Financial Protection Bureau

To learn more about factors to consider when applying for or using a credit card, visit the website of the Consumer Financial Protection Bureau at consumerfinance.gov

Fees

Annual Fee

None

Transaction Fees• Cash Advance
• Foreign Transaction


$2.00
1.1% of each transaction in U.S. dollars.

Penalty Fees• Late Payment


$5.00

IMPORTANT INFORMATION REGARDING YOUR BILLING RIGHTS - KEEP THIS NOTICE FOR FUTURE USEThis notice contains important information about your rights and our responsibilities under the Fair Credit Billing Act.
WHAT TO DO IF YOU THINK YOU FIND A MISTAKE ON YOUR STATEMENT
If you think there is an error on your statement, write to us at:SunWest Federal Credit Union, 11839 N 28th Drive, Phoenix, AZ 85029. You may also contact us at www.mysunwest.com.

In your letter, give us the following information:
• Account information: Your name and account number.        
• Dollar amount: The dollar amount of the suspected error.        
• Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake.

You must contact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing (or electronically). You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question.

While we investigate whether or not there has been an error, the following are true:        
• We cannot try to collect the amount in question, or report you as delinquent on that amount        
• The charge in question may remain on your statement and we may continue to charge you interest on that amount. But, if we determine that we made a mistake, you will not have to pay the amount in question or any interest or other fees related to that amount.        
• We can apply any unpaid amount against your credit limit.
YOUR RIGHTS IF YOU ARE DISSATISFIED WITH YOUR CREDIT CARD PURCHASES
If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase.

To use this right, all of the following must be true:        
1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note:Neither of these are necessary if your purchase was based on an advertisement we mailed to you, or if we own the company that sold you the goods or services.)        
2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card account do not qualify.        
3. You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: SunWest Federal Credit Union, 11839 N 28th Drive, Phoenix, AZ 85029 or at www.mysunwest.com. While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent.

sunwest rewards! credit card disclosure

This Agreement and Disclosure Statement applies to your SunWest Federal Credit Union Secured MasterCard card(s), and is applicable only upon acceptance and approval of your credit application. In this Agreement the words "you" and "your" mean the person or persons who have been issued the enclosed MasterCard or Cards (the "Card") and the words "we", "us" and "our" mean SunWest Federal Credit Union.You understand that by using any MasterCard issued to you, or by authorizing anyone else to use it, you are agreeing to all of the terms of this Agreement and you will be responsible for repayment of all credit extended by us to you or any authorized user.You promise to pay for all credit extended on MasterCard, as well as for any interest charges earned by us and any other sums which might become due under this Agreement.
IMPORTANT NOTICE REGARDING SECURITY INTEREST:
You hereby pledge and grant us a security interest in all funds now or hereafter in any and all checking, savings and/or share accounts you have with us at any time this Agreement is in effect or any amounts are owing hereunder to secure payment of all credit extended to you under this Agreement.

1. Types of Credit Available. There are two types of credit available with MasterCard. You can use MasterCard to charge purchases of goods and services at many types of businesses throughout the world and you can also use it to obtain cash advances from participating financial institutions and automated teller machines worldwide.

2. Lost Card Notification. If you believe the Card has been lost or stolen you will immediately call us at 1-800-528-2273

3. Credit Line.If we approve your application, we will establish a line of credit for you and notify you of your credit limit when we issue the Card. You agree not to let the account balance exceed this approved credit limit. Each payment you make on the account will restore your credit line by the amount of the payment which is applied to principal. You may request an increase in your credit limit only by written application to us, which must be approved by our credit committee or loan officer before it becomes effective. By giving you written notice we may reduce your credit limit from time to time, or with good cause, revoke your Card privileges and terminate this Agreement. Good cause includes your failure to comply with this Agreement, or our adverse reevaluation of your credit-worthiness. You may also terminate this Agreement at any time, but termination by either of us does not affect your obligation to pay the account balance. The Cards remain our property and you must recover and surrender to us all Cards upon our request and upon termination of this Agreement.

4. Credit Information.You authorize us to investigate your credit standing when opening, renewing or reviewing your account, and you authorize us to disclose information regarding your account to credit bureaus and other creditors who inquire of us about your credit standing.

5. Monthly Payment. We will provide you a statement every month showing your prior account balance, the current transactions on your account, the remaining credit available under your credit line, the total New Balance, the interest charge due to date, and the minimum payment which must be made by the payment due date, which also will be shown on your statement. Your minimum payment will be either (a) three percent of your total New Balance or $20.00, whichever is greater, plus any amount over your approved credit limit and any portion of the minimum payment shown on any prior statement which remains unpaid, or (b) your total New Balance if it is less than $20.00. In addition, at any time your account balance exceeds your credit limit, you must immediately pay the excess upon our demand. Your payment due date will be 25 days after your statement closing date, which is the last day of the month. You promise to pay the minimum payment amount on or before the payment due date shown on your statement each month. You may, of course, pay more frequently, pay more than the minimum payment, or pay the total New Balance in full, and you will reduce the interest charges you pay by doing so.

6. INTEREST CHARGESYou can avoid an interest charge on the purchase portion of your account by paying the entire New Balance shown on your monthly statement by the applicable payment due date each month. If you do not, interest charges will accrue on your purchase balance, as well as on all new purchases from the date they are posted
to your account. Interest charges always accrue on cash advances from the date they are posted to your account. There is no interest-free grace period on cash advances. INTEREST CHARGESon the secured MasterCard account will be calculated at a daily periodic rate of 0.02164% (0.02158% during a leap year), which corresponds to an Annual Percentage Rate of 7.9%, on the actual daily balances in your account. Subject to any applicable grace period for purchases, your actual daily balance is calculated each
day during a billing cycle by adding to the prior day's balance any new purchases and cash advances posted to your account that day, and subtracting any payments or credits posted to your account that day. Then, each day during the billing cycle, the actual daily balance in your account is multiplied by the daily periodic rate stated above to determine the dollar amount of your interest charge for that day. At the end of each billing cycle, your daily interest charges are added together to determine your total interest charge for
that billing cycle. In addition to the periodic interest charges described above, you also agree to pay a $2.00 cash advance fee for each cash advance obtained with the Card.

7. REINSTATING THE 25-DAY GRACE PERIOD.If you desire to reinstate the 25-day grace period on purchases, you must pay the New Balance shown on your monthly statement by the applicable payment due date. If you do so, you will not be assessed an interest charge on new purchases posted to your account so long as you continue to pay your New Balance on or before the applicable payment due date each month.

8. Default.You will be in default if you fail to make any minimum payment within 25 days after your monthly statement closing date. You will also be in default if your ability to repay us is materially reduced by an increase in your obligations, bankruptcy or insolvency proceedings involving you, or by your death or your failure to abide by this Agreement, or if you cease to be a member of SunWest Federal Credit Union. We have the right to demand immediate payment of your full account balance if you default. We will also have the right to foreclose our pledge (security interest) in any and all checking, savings and/or share accounts you have with us, up to the total amount of your debt to us under this Agreement. You agree to pay our reasonable collection expenses, including court costs and reasonable attorneys' fees.

9. Using the Card.To make a purchase or cash advance, there are two alternative procedures to be followed. One is for you to present the Card to a participating MasterCard plan merchant, to us or to another financial institution, and sign the sales or cash advance draft which will contain your truncated card number. The other is to complete the transaction by using your Personal Identification Number (PIN) in conjunction with the Card in an ATM or other type of electronic terminal that provides access to the MasterCard system. The monthly statement will identify the merchant, electronic terminal or financial institution at which transactions were made, but sales, cash advance, credit or other slips cannot be returned with the statement. You will retain the copy of such slips furnished at the time of the transaction in order to verify the monthly statement. We may make a reasonable charge for photocopies of slips you may request.

10. Returns and Adjustments.Merchants and others who honor the Card may give credit for returns or adjustments, and they will do so by sending us a credit which we will post to your account. If your credits and payments exceed what you owe us, we will hold and apply this credit balance against future purchases and cash advances, or, if it is $1.00 or more, refund it on your written request or automatically after six months.

11.Foreign Transactions.If you effect a transaction at a merchant that settles in a currency other than U.S. dollars, MasterCard International Incorporated will convert the charge into a U.S. dollar amount. MasterCard International will use its currency conversion procedure, which is disclosed to institutions that issue MasterCard cards. Currently the currency conversion rate used to determine the transaction amount in U.S. dollars is generally either a government mandated rate or the wholesale rate in effect the day before the transaction processing date, increased by 1.1%. The currency conversion rate used on the processing date may differ from the rate that would have been used on the purchase date or cardholder statement posting date.

12. Effect of Agreement.This Agreement is the contract which applies to all transactions on your account even if the sales, cash advance, credit or other slips you sign contain different terms. We may cancel or amend this Agreement from time to time by notifying you in writing. Your use of the Card thereafter will indicate your agreement to any amendments. To the extent the law permits, and we indicate in our notice, amendments will apply to your existing account balances as well as to future transactions.

13. Internet Gambling Transactions Prohibited.You may not use your card to initiate any type of unlawful electronic gambling transactions through the Internet.

Interest Rates and Interest Charges

SunWest MasterCard

Annual Percentage Rate (APR) forPurchases, Balance Transfers, and Cash
Advances

7.90%

How to Avoid Paying Interest on
Purchases

Your due date is at least 25 days after the close of each billing cycle. We will not charge you any interest on purchases if you pay your entire balance by the due date each month.

Minimum Interest Charge

None

For Credit Card Tips from the Consumer
Financial Protection Bureau

To learn more about factors to consider when applying for or using a credit card, visit the website of the Consumer Financial Protection Bureau at consumerfinance.gov

Fees

SunWest MasterCard

Annual Fee

None

Transaction Fees• Cash Advance
• Foreign Transaction


$2.00
1.1% of each transaction in U.S. dollars.

Penalty Fees• Late Payment


$5.00

IMPORTANT INFORMATION REGARDING YOUR BILLING RIGHTS - KEEP THIS NOTICE FOR FUTURE USEThis notice contains important information about your rights and our responsibilities under the Fair Credit Billing Act.
WHAT TO DO IF YOU THINK YOU FIND A MISTAKE ON YOUR STATEMENT
If you think there is an error on your statement, write to us at:SunWest Federal Credit Union, 11839 N 28th Drive, Phoenix, AZ 85029. You may also contact us at www.mysunwest.com.

In your letter, give us the following information:
• Account information: Your name and account number.        
• Dollar amount: The dollar amount of the suspected error.        
• Description of problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake.

You must contact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing (or electronically). You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question.

While we investigate whether or not there has been an error, the following are true:        
• We cannot try to collect the amount in question, or report you as delinquent on that amount        
• The charge in question may remain on your statement and we may continue to charge you interest on that amount. But, if we determine that we made a mistake, you will not have to pay the amount in question or any interest or other fees related to that amount.        
• We can apply any unpaid amount against your credit limit.
YOUR RIGHTS IF YOU ARE DISSATISFIED WITH YOUR CREDIT CARD PURCHASES
If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase.

To use this right, all of the following must be true:        
1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note:Neither of these are necessary if your purchase was based on an advertisement we mailed to you, or if we own the company that sold you the goods or services.)        
2. You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card account do not qualify.        
3. You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: SunWest Federal Credit Union, 11839 N 28th Drive, Phoenix, AZ 85029 or at www.mysunwest.com. While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent.

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